Warranty & Return Information

  • Warranty and Returns are void if the phone has been dropped, misused, water damaged, modified or tampered with altering the original manufacturers design. We will not reimburse payments for repairs carried out by Third Party repairers. Third party repairs will void the Seller warranty.
  • For returns , the phone must be returned before any refund is issued. A 15% restocking fee will be applicable to returns.
  • In the case of returned phones, all phones must be returned without any passcode locks or iCloud lock or any other lock restricting the use of the phone by any third party. No Refund will be issued for user locked phones. Refunds will only be issued once the locked phone has been unlocked.
  • Please delete any sensitive data from the phone before returning the phone for a refund or warranty. Data may be deleted or lost during the repair process.
  • For Warranty claims, please make sure you are covered under our warranty and the warranty period has not expired. To make sure you are still covered under our warranty, please check your date of purhcase on the email you received or on the warranty card we sent you. If in doubt, please send us a message before making warranty claim.
  • For warranty claims, we might repair your phone or exchange it with a new phone of same grade.
  • Office hours are Monday to Friday 9.00am-5.00pm. Emails will be replied to during office hours excluding weekends and public holidays.s

Australia's leading mobile phones reseller.

Eco Mobiles has a team that has over 15 years of experience in the mobile phone industry. We aim to become the most Eco-friendly reseller of quality mobile phones and accessories. We sell both New and Refurbrished phones from top Manufactures. We understand that customer satisfaction is our success, therefore we place customer service and top-quality products as our number one priority, our service is second to none.

Aussie Stock

All our phones meet local australian standard and are fully certified to be sold in Australian market.

Environment Friendly

When you purchase a re-new device you are reducing electronic waste and our packaging is also made from recycled materials.

Best Deals

We provide the best deal in Australia for New and Refurbrished phones. If you find a better deal for the quality of phones we sell, we will try and beat it.

Rigorous QC

We are well known in the market for our exceptional quality which is a product of our extremely rigorous QC testing policies and practices.